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A variety of plans and service options are available to meet your requirements. For technical assistance and software support our helpdesk is only a phone call away and our fully trained and equipped service engineers will guarantee the most up time, and that you are receiving the most value from your Xerox equipment.
Technical assistance and support will be managed from our electronic centralized helpdesk in Pietermaritzburg, who would be responsible for dispatching service engineers to maintain your equipment.
Our response time is 4 hours to response to the fault; 8 hours to repair and 24 hours to replace
