XTEC PMB (PTY) LTD

What is PlanetPress Suite?

PlanetPress Suite is a professional software solution allowing organizations to maintain and grow their customer base by adding value to business documents and distributing them in a format that best suits the recipient preferences.

Its ease of use, affordability and open architecture make it the perfect solution to quickly and easily enhance, produce and distribute business documents with relevant content that will be sure to capture the reader's attention and get the message across.
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   * Turn every communication into an opportunity to build loyalty and fuel sales
   * Increase productivity and profitability
   * Use technology to create revenues
   * Improve your business processes with no change to systems in place
   * Drive more business with better communications

PlanetPress Suite is sold in a modular approach. Each modules of the Suite can be sold separately, therefore adapting to every business needs.

   * Eliminates printing on pre-printed forms.
   * Allows for easy management of distributed printing of transactional documents.
   * Increases response rates and customer retention by documents personalization.
   * Turns invoices into advertising vehicles.
   * Prints complex documents at high-speed.
   * Takes in data from most hosts including ODBC compliant databases and native XML.
   * Eliminates errors due to manual interventions.
   * Gives more flexibility.



Applications:

Letters and leaflets

Create accessible and on-demand customer service with web generated communications

Your clients need access to online services around the clock and in many cases this means that you need to produce documents on demand. PlanetPress Suite can connect to any web system to enable client requests to be processed automatically in a format that suits your customer's preference - web PDF, email PDF or print.

In the example above, a new customer registers to online banking services by filling an e-form. The data gets sent instantly to PlanetPress Suite which then generates a confirmation web page with a specific customer number and related information.

The same data is used to generate a personalized letter sent to the client by regular mail, with:

   * personalized salutation and address, including postal barcodes
   * customer number
   * personalized content confirming this customer's specific purchases and services subscriptions
   * variable signature with this customer's account manager contact information
   * personalized QR Code to link directly to this customer's personal page

Attached to the letter is a personalized leaflet still created with the same information gathered from the web and including:

   * customer number and temporary unique PIN Number
   * instruction for online login
   * advertisement on services and products not purchased at this point by the customer
   * current promotions
   * localization of the nearest branch office for this customer

All this is achieved automatically with no human intervention, which means this service can be available 24/7, for the client's convenience.


Sample Overview